Terms/FAQ

YES! Due to embroidered items taking longer to manufacture, embroidery will be on an entirely separate store this year from printed spirit wear. You can visit our embroidery exclusive site here.

You will receive an email confirmation and pick up/shipping notification from EACH site.

There are NO exceptions to this new policy.

For best results, please wash garments on cold and inside out with no bleach or fabric softeners. Hang dry or tumble dry low is recommended. If you need to iron, choose the lowest setting. High heats will break down the printed logo and reduce the longevity of the design.

Ripon Print Studio will keep a small variety of printed garments (including PE) on hands at all times. Due to the vastness of the RIHS spirit wear collection, we will not have all garments/designs on hand at all times. If customers are looking for something specific, they are encouraged to place an order online for the fastest possible service.

We will NOT keep an active stock level of embroidered apparel. Embroidery items are are made to order and must be placed on the online store.

Ripon Print Studio prides itself on providing excellent printing on quality garments. Should your garment or design be defective PRIOR to wearing/washing, we are happy to exchange/replace the defective apparel. At this time we do not offer returns for any reason other than a manufacturer defect or a mistake on the part of Ripon Print Studio. Customers are encouraged to verify all order details before completing an order.

If an item in your order IS defective prior to wearing/washing. We are happy to print a replacement garment in the exact same size, color, and style. Customers will also need to return the defective merchandise to us at our location 215 W Main Street, Ripon before the replacement garment is released.

We are open Monday through Friday 9:00 AM - 5:00 PM. We are located at 215 W. Main Street in Ripon, CA.

At this time the school does NOT have merchandise on hand. RIHS may do an order part way through the year, but for the fastest possible service, we encourage customers to place an online order.

We will ALWAYS email you at the provided email address (associated with the order) once the order is available for pick up or shipping. Please check your spam email as well in case our messages got filtered there.

No, we will not offer order pick up at the Riptide Roll-In in August and will only have merchandise for immediate purchase available. We will have direct links to place an order, but we will NOT have dedicated personnel or devices to assist with custom orders. Our shop will still be open standard business hours during the Roll-In for order pick up.

You can view the RIHS dress code policy here.

No all RIHS package items are preset and priced accordingly so they may NOT be customized.